Library Policies
The Campbell County Public Library is dedicated to meeting the evolving educational, informational and cultural needs of the public.
This policy manual was revised and approved March 21, 2022.
The Library Board of Trustees is responsible for determining policies on behavior necessary to protect the rights of individuals who use library materials and services, to protect the rights of library employees to conduct library business without interference, and to preserve library materials and facilities.
The Board of Trustees believes that library patrons have the right to use library materials and services without being disturbed or impeded by other library patrons; that library patrons and employees have the right to an environment that is secure and comfortable; and that library patrons and employees have a right to materials and facilities that are available and in good condition.
Any misconduct that disturbs library patrons or employees, or that hinders others from using the Library or library materials, is prohibited. Such misconduct might include, but is not limited to, loud or boisterous behavior, inappropriate touching of oneself and/or others, and playing music/videos at a level audible to others. If the receiving of cell phone calls or engaging in cell phone conversations is disruptive to other patrons, the cell phone patron may be asked to take calls outside of the library. Meeting spaces are available for patrons that require a quiet and private space to engage in job interviews, telehealth sessions, etc.
Rude, disrespectful, and/or harassing behavior, either verbally or through actions, is prohibited. Harassment may include initiating unwanted conversations with other library patrons or employees, as well as impeding access to the building or an area of the building or library property. Impeding access to the building includes using one’s person, object, or vehicle to pause, block, or engage another person in unwanted conversation while they are attempting to enter a library facility. For safety reasons, skateboarding is not permitted on porches or in parking areas.
Smoking and vaping are prohibited inside the Library and within 50 feet of entrances.
Non-alcoholic beverages with lids or caps and snacks are permitted, except in computer areas. Patrons are responsible for cleaning up after themselves, as well as for any damage resulting from consumption in the library. Preparation and consumption of full meals is only permitted in the meeting rooms equipped with kitchenettes and only when the room has been reserved.
Children ages 11 and under may not be left alone in the library without prior written permission of library employees. Parents must provide emergency contact numbers if approval is granted. Library employees reserve the right to decline permission for any reason, as this is a courtesy and not an obligation. Everyone in the library, regardless of age, is expected to adhere to all library policies.
The library is not responsible for personal belongings left unattended. Patrons may not leave belongings (for example: coats, book bags) on tables or chairs other than the one they are using. When leaving the library for any period of time, patrons must take all of their belongings with them. They may not leave belongings in any area where a patron or employees would need access. Tampering with the belongings of others is prohibited.
The library reserves the right to limit behaviors that utilize services, collections, and facilities in ways that fall outside of intended use. Examples include, utilizing bathrooms sinks for showering, utilizing standard electrical sockets to charge electric vehicles, dumping bags of household garbage in library wastebaskets, monopolizing public restrooms for creating videos, etc.
Repeated violations of behavior policies and/or extreme misconduct will not be tolerated, and the offender may be asked to leave the building immediately. If the offender refuses to leave the premises, or poses a threat to either employees or other patrons, the local law enforcement department may be summoned.
II-Health and Safety: Pest Policy
It is the responsibility of the Campbell County Public Library to maintain a healthy and clean environment for all Library patrons and to protect the County’s investment in Library collections, equipment and property. In order to fulfill this responsibility, Library Administration may restrict a patron’s ability to borrow materials and/or to visit Library facilities when such use may jeopardize the health and cleanliness of Library facilities, collections and patrons.
Procedures
Items that show evidence of pest activity will be immediately bagged and a visual check of any surrounding/adjacent materials will be initiated. Library employees will investigate, as necessary, to determine the source of the pest and appropriate actions will be taken to sterilize the affected facilities and/or surroundings.
Examples of situations where borrowing of materials may be suspended include, but are not limited to:
Evidence that items on loan to a customer may have been returned with insects that are known to be damaging to library materials, or that can result in pest infestations in library facilities, e.g. roaches, silverfish and some types of beetles.
Examples of situations where access to Library facilities may be suspended include, but not be limited to:
- Patrons or patron possessions with fleas, lice, or bed bugs.
- Patrons with clothing that is stained with urine or feces.
Should it become necessary to suspend the Library privileges of a patron in order to protect Library collections, facilities or other patrons, notification of the suspension will be made by the Library Director or his/ her designee. A copy of this policy will be provided and an appropriate course of action for the patron will be suggested.
Any patron that has privileges suspended under the terms of this policy may request a re-evaluation of the suspension in writing to the Director along with evidence from a qualified extermination company that the infestation and/or insects have been eradicated and/or clothing has been laundered.
All library materials are subject to inspection by library employees.
II-Health and Safety: Animals
Animals/Pets in Library Facilities
CCPLS prohibits bringing domestic animals (including emotional support animals) into library facilities, with the exception of service animals providing assistance for a person with disabilities as a reasonable accommodation under then Americans with Disabilities Act (ADA).
Service Animals
According to the ADA, a service animal is defined as “any animal individually trained to work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals to an impending seizure or protecting individuals during one, and alerting individuals who are hearing impaired to intruders, or pulling a wheelchair and fetching dropped items.”
A person with a disability uses a service animal as an auxiliary aid. In compliance with the ADA, service animals are welcome in all library facilities.
Requirements of service animals and their owners include:
- All animals need to be immunized against rabies and other diseases common to that type of animal. All vaccinations must be current. Service animals must wear a current dog tag issued by a Virginia locality.
- Service animals must also wear an owner identification tag (which includes the name and phone number of the owner) at all times.
- Animals must be in good
- Animals must be on a leash, harness or other type of restraint at all times, unless the owner/partner is unable to retain an animal on leash due to a disability.
- The owner must be in full control of the animal at all The care and supervision of the service animal is solely the responsibility of the owner/partner.
- The owner is expected to clean and dispose of all animal
Reasonable behavior is expected from service animals while on library property. The owners of disruptive and aggressive service animals may be asked to leave. Repeated disruptive behavior may lead to being barred from library facilities.
The Campbell County Public Library System holds the right to privacy by all library patrons as a core value. In order to protect patrons from fear, intimidation, violation of privacy and potential retribution for viewing or use of library materials and service, the Campbell County Library System maintains the confidentiality of all library records. Library records containing patron information required for library use, as well as circulation and access information, are held confidential.
No library employee shall reveal the identity or record of use of any borrower to any requestor.
Exceptions to this policy will only be made in accordance with proper judicial order and with permission of the designated administrative officers of the County. No person shall make known in any manner any information in the above-referenced records in the absence of such judicial orders AND County administrative permission. Those to whom information will be denied include, but are not limited to, other patrons, police, FBI agents, military personnel, county and library employees (except in pursuit of their assigned duties).
Library employees are to refer all requests for the above information to the Library Director, who shall then confer directly with County legal counsel. Under no circumstances may any library emplooyees provide information to the requesting party on their own volition. Violation of this policy may serve as grounds for reprimand or termination.
It is the Library's intention to function as an important part of the community and as a source of information. Toward this end, the Library provides space for local individuals and groups to present written and/or graphic messages directed to the community at large. The Library has one area available for the posting of community information: the community bulletin board.
The Community Bulletin Board
The community bulletin board is reserved for smaller items such as flyers, business cards, announcements, notices of lost pets or items for sale, and the like. Items must conform to the guidelines set forth below.
Restrictions, Limitations, and Disclaimers
The Library reserves the right to remove or refuse to post any item judged to be inappropriate for display.
Items must be dated when they are first posted, and a date given for how long the items should be displayed. The Library will remove any items after the date of the event or after what it considers an appropriate period.
It is unlawful for items proselytizing for a particular point of view, such as campaign posters or religious tracts, to be displayed in a government building. However, the Library will allow announcements for events held by partisan or religious groups, provided the events are open to the public.
The Library will not be responsible for the accuracy of information or details of any announcements posted by people not associated with the Library.
All CCPLS locations have space available for exhibits or for the exhibition of artwork. Exhibits are considered an extension of library programming. CCPLS may invite submissions based on a theme or schedule exhibits to support or promote other library programming or themes.
Displays will not be obscene or pornographic or depict scenes that would have the potential to incite violence. Standards for display items are high because everyone, including children, sees display items.
CCPLS cannot assume any responsibility for damaged or lost articles. An organization, individual, or artist may arrange insurance coverage with an outside insurance company if so desired.
Borrowing
Campbell County Public Library will attempt to borrow requested materials not owned by the Library free of charge for patrons in good standing, in accordance with the Interlibrary Loan Code for the United States. Patrons who persistently disregard policy, lending periods, or returns but are otherwise in good standing may be refused borrowing privileges.
The following types of materials will not be borrowed:
- Books published in the current year
- Audio and Video materials
Patrons will be required to fill out and sign an interlibrary loan form in order to request materials. Patrons will contribute $3 to the postage for each arrived item requested as well as pay any lending fees required by the lending library. Patrons will be advised about such fees prior to committing to the request. The postage and any library fee will be charged regardless of whether the patron picks up the item or not, since such fees must still be paid. Patrons will be charged a fee of $1 per day if ILL material is overdue.
If an ILL item is no longer needed, a patron may cancel the request before the item is borrowed by the CCPLS and avoid charges. If the cancellation comes after the item has been ordered and shipped, the patron must still pay the $3 postage offset regardless of their need for the item.
ILL forms are available in each branch and on the CCPLS website.
Lending
Campbell County Public Library will loan requested materials free of charge to other libraries, in accordance with the Interlibrary Loan Code for the United States. CCPL may refuse lending to libraries who persistently disregard policy, lending periods, or returns.
The following types of materials will not be loaned:
- Books published in the current year
- Audio and Video materials
- Non-circulating reference and genealogy materials
The Campbell County Public Library is dedicated to providing the resources, services, and information technology necessary to anticipate and meet the evolving educational, informational, and cultural needs of the public it serves. It is within this context that the Library offers access to the Internet.
In offering Internet access, the Library acknowledges that because the information created on the Internet is outside the Library, the Library has no control over that information which may be inaccurate, outdated, incomplete, indecent, illegal, controversial, or offensive. It is therefore the responsibility of the patron to critically evaluate the information as to its reliability and accuracy.
All internet access is currently filtered. Filters screen for obscene, pornographic, and other “materials harmful to juveniles” on the Internet and block it before it can be viewed. However, patrons should be aware that no filtering software is 100% effective. Filters may be disabled at patron request (adults only), provided requested sites do not violate the Acceptable Internet Use policy.
Parents and guardians are strongly advised to monitor and supervise their children's Internet use. The Library may provide guidelines and information on this subject.
Patrons have the right to privacy and the right to confidentiality. However, security is technically difficult to achieve and the computers are located in public areas. Electronic information and viewing screens could become public. As a result, the Library cannot guarantee privacy or confidentiality.
The Library is not responsible for any charge incurred by patrons using the Library workstations to access fee-based services or make online credit card purchases.
The Library does not provide e-mail service or allow access to e-mail accounts, which require downloading of software.
Users of the Internet at the Library are expected to use this resource in a responsible and courteous manner, consistent with the purposes for which it is provided, and to follow all Internet-related policies, procedures, and rules established for its use, including, but not limited to, those of the Library.
Responsible use of the Internet at the Library for patrons and employees includes:
- Complying with the Library's posted workstation and Internet rules
- Refraining from illegal or unethical use of the Internet
- Refraining from accessing child pornography, obscene materials, and other “materials harmful to juveniles”
- Using the Library's Internet resources in a manner consistent with the educational, informational, and cultural purposes for which it is provided
- Respecting intellectual property rights by making only authorized copies of copyrighted or licensed software or data residing on the Internet
- Respecting the privacy of others by not misrepresenting oneself as another patron; by not attempting to modify or gain access to files, passwords, or data belonging to others; and by not seeking disallowed access to any computer system via the Internet
- Refraining from damaging or altering the configuration or settings of the equipment, software, or operating systems used to access the Internet at the Library
- Refraining from altering or damaging software or data residing on the Internet
- Refraining from the deliberate propagation of computer worms or viruses
- Refraining from the installation of personal or other software on library-owned computers
- Internet files may be downloaded to a personal storage device, such as a disc or USB device or to the desktop. Library computers delete any downloads automatically upon termination of each session and we cannot be held accountable for any resulting loss of data.
Violation of any of the above conditions for responsible use of Library internet may result in immediate loss of library internet privileges. Sanctions ranging from temporary suspension to indefinite termination may be imposed by Library staff. Any patron aggrieved by the decision of the Library staff may appeal the decision of suspension or termination of internet privileges to the Library Director, who shall determine the appropriate sanction in their sole discretion, which decision shall be final. Unauthorized or illegal use of the Campbell County Public Library Internet workstations will result in loss of Internet privileges and may also result in legal prosecution. Proper authorities will be notified of illegal activities.
The Library provides Internet access equally to all library patrons, but reserves the right to set rules, such as reservations or time limits, in order to promote equitable computer use. The Library may revise these rules, as needed. Rules and instances resulting in a loss of privileges will be posted near all workstations. The Library reserves the right to terminate an Internet session at any time.
Who May Use Computers
Any person 18 years and older may use the personal computers.
Children under the age of 18 must have a library card. Possession of a library card indicates that the parent assumes responsibility for a juvenile’s use of any library materials, including computers.
No more than two persons may use a computer at the same time. Both patrons share responsibility for any damage to equipment and/or software. Only one card will be necessary when a parent or guardian is working with a child.
Assistance
Library employees will be available to help patrons in the basic use of the equipment and most applications, but a level of proficiency is assumed.
Availability of Computers
Computers are available on a first-come, first-served basis and administered by a time management software. Patrons are provided with a PIN which unlocks a computer for 30 minutes to one hour, depending on the time of day and demand. If there are vacant computers at the end of that period, patron’s time will be extended until demand requires termination of their session. Library employees retain the right to limit usage to two sessions per day if demand is high (a single patron may only access 2 pins during a day).
Computer time is provided free of charge.
There is a 15-cent charge per copy, which includes paper. Color copies may be available at some locations. There is a 30-cent charge per page for color copies.
Software
Only library software is available for public use. No other software may be used, copied, or installed.
No documentation or files can be saved to the hard disk, each computer being returned to its original state after each session. Patrons should save files to external storage or the cloud for further use or retrieval. The library will not be responsible for lost files.
Equipment
Patrons may not bring their own hardware nor physically attach anything to the library equipment, excluding ear phones or external storage devices.
Patrons may not load or unload paper or labels from the printer.
Legal Responsibility and Software Security
The County of Campbell General Government, the Department of Data Processing and the Public Library all comply with and insist upon compliance with Copyright Law of the United States of America (Title 17, U.S. Code).
Each library patron, upon application for a library card, agrees to comply with the Library’s rules and regulations, which includes financial responsibility for damages to materials (including public use computers and software). Parents or guardians of patrons under 18 also sign a statement of financial responsibility for the child’s use of library materials, which includes equipment and software, whether the damage is intentional or unintentional.
Software piracy is illegal. Computer patrons may not make unauthorized copies of library software. Furthermore, anyone found using library equipment to make unauthorized copies, alter files, or add files to library disks will lose all computer privileges at all Campbell County library facilities.
While each publicly used PC is equipped with antivirus software to provide protection against computer viruses, it is the patron’s responsibility to ensure that personally owned data disks to be used on library public use PCs are virus-free prior to operating any computer equipment. Patrons may use antivirus software provided on each public use PC to scan their disks for viruses. In the event that a PC becomes infected with a computer virus, the Library will attempt to notify all patrons who have used the equipment in question as soon as possible.
The Campbell County Public Library is not responsible for any damages that may occur as a result of computer viruses, electrical malfunctions, power surges, etc. These conditions may exist but are beyond our control. The library assumes no responsibility in such cases.
The Campbell County Public Library seeks to provide patrons with a wide variety of materials and services, including “social software” applications, which enable both employees and patrons the opportunity to interact in cyberspace, thus continuing Library service beyond the physical walls. Social software is to be used to further the Library’s mission to both educate and entertain. Social software includes (but is not limited to) social networking sites, wikis, instant messaging, and blogs.
The Library does not endorse social media other than applications created by approved Library employees and cannot be responsible for social software created by unauthorized third parties posing as the Library.
All current library policies regarding parental responsibility for the internet use of minors (see VII), collection of personal information (see III), and Internet Acceptable Use (see VII) apply.
Library employees responsible for creating content on social media sites must comply with Federal and State laws, as well as County policies regarding neutrality in relation to politics, religion, etc.
Members of the community are encouraged to interact with the Library through social media, however, the posts/ comments/ messages made by non-Library employees are not a reflection of Library views and are subject to editing, modification, and/ or deletion.
Patrons may become a “friend” or a “fan” or a “member” of various Library social media sites. Both patrons and the Library have the ability to end that relationship at any time.
All posted content becomes the property of the Library, and can be reproduced at will.
The Campbell County Library is not responsible for any real life events that may occur as a result of a social media interaction on a Library sponsored site.
The Library expects library materials to be returned in the same condition as when checked out. If materials are returned damaged, the patron may pay a rebinding or damage fee. Likewise, if items from the Beyond Books Collection are returned without being cleaned, they will incur a cleaning fee (ex. Cake pans).
The Library requires patrons to pay for lost library items. Patrons may not purchase replacement items to take the place of lost items. Payment is expected by the time the fine reaches the maximum amount. The patron will pay the cost of the item; for items that are 5 years old and older, the cost will be prorated to account for depreciation. If a patron returns lost materials in circulating condition within 6 months of the date paid, any collected fees will be added as a credit to their account for future fines or the patron may choose to keep the materials instead of accepting a credit.
When library records show materials or fines on a patron's record, and the patron disagrees with these records, the patron may consult with the branch manager and/or fill out a discrepancy form for consideration.
The Library reserves the right to limit or deny library privileges to repeat offenders.
Library programs are intended for individuals and families, not groups (three or more unrelated individuals including but not limited to private daycares, private schools, and public schools). A few large groups could easily fill the entire programming space and displace individual patrons and families who are not enrolled in these types of outside organized programs. Pre-registration is required for some programs, usually children’s, but not for all others. Please check with library employees if there is a question. Space may be limited for safety reasons.
Because of building Fire Code, each Campbell County Library branch has strict limitations on the number of people who may assemble in the library space. The maximum number of people allowed is as follows:
Rustburg Programming Room: 100
Staunton River Programming Room: 90
Patrick Henry Programming Room: 30
Timbrook Library: 49
Adults must accompany all children to library programs. In order to provide as much space as possible for children, parents may not be permitted in the programming area but must remain on the premises.
As a public institution dedicated to free expression and free access to ideas representing all points of view concerning the problems and issues of our times, the Meeting Rooms of the Campbell County Public Library are available on equal terms for the lawful activities of all non-profit, community, educational, recreational, cultural, and civic groups who agree to abide by the regulations stated below.
First priority is given to Library sponsored activities and meetings as well as use by other County Departments or County sponsored meetings. Second priority is given to the groups outlined in the previous paragraph. When the room is not otherwise engaged, special use of the Meeting Rooms may be approved at the discretion of the Director.
The Library has a paramount need to provide a safe, peaceful and respectful environment in which patrons may use Library facilities. The Library has the authority to accept, renew, or reject requests for use of the meeting rooms. The Library reserves the right to reject a reservation request if the anticipated meeting is likely to be unreasonably disruptive to regular library functions, too large for the applicable room capacity, disorderly, dangerous to persons or property, or in any other way inconsistent with or in contravention of any of the terms and conditions of this policy. In determining whether such a likelihood exists, the Library may take into consideration the contents of the application form, the history of the group’s meeting room use in the library or elsewhere, and such other information as they may deem appropriate.
The Library Director has final authority in approval of applications and will make all policy decisions and interpretations.
Hours Available: Interior Rooms
Regular Library Hours (varies by branch)
Hours Available: Rooms with Outside Access
Sunday- Saturday 8am-10pm
Note: If initial access to the room is needed outside of regular library hours, groups must coordinate with Library employees in advance to obtain the necessary key or key code for entry. Examples include: early morning, Saturday afternoon, and Sunday use.
Reservations
Reservations should be made using the online booking system through the Library website. Once a reservation is requested, patrons will be sent an email to confirm the reservation and another email when Library employees have approved the booking. Please call the Library at least two days ahead if it is necessary to cancel. If you are unable to make an online booking, reservations may be made by calling the library.
Frequency of Meetings
In order to make the Meeting Rooms available to as many community groups as possible, and to allow for adequate use of the room for Library programs, the Library reserves the right to limit a group’s use of the room for multiple bookings and/or extended periods of time. No one will be granted permission to schedule the rooms on an ongoing basis except as provided within this document.
Eligibility for Group Room Use
For Advanced Reserve:
- An organization or group must be meeting for a non-monetary purpose or for the benefit of a non-profit organization. This excludes business purposes such as private tutoring, private counseling services, home retail sales, group sales, etc. No fee based services are allowed for any reason, as these facilities are provided as a free service to the community.
- Local businesses, in their role as corporate citizens, may be permitted to use the meeting rooms for employee training purposes or other employee informational sessions.
- Rooms may be booked up to 3 months in advance.
- Campbell County and library events take precedent over other usages.
- Any kind of voter registration, religious, or political event must be open to the public. Rooms may not be used for the purpose of political campaigning.
- The library reserves the right to limit repeated scheduling.
- The library reserves the right to assign the appropriate room for size to your group, which may change at any time.
- No charge may be made for admittance to a meeting. Meeting rooms shall not be used for entrepreneurial or commercial purposes, for solicitation of business, presentations for the purpose of recruiting a sales force, for profit, or for fundraising, other than that which supports CCPLS, unless specifically permitted by the Library Director or Board. No goods or services shall be promoted, sold or exchanged upon the premises or by sample, pictures or description.
- Groups may not use the library’s logo or imply library sponsorship in any promotional materials. The name of the group/ organization must be displayed prominently on any promotional materials with the library listed only as the meeting location. This includes printed items, such as flyers and online items, such as social media posts and graphics, website calendar entries, and eblasts.
For Spontaneous Use:
- All of the above conditions apply.
- If a room is vacant, patrons are welcome to “check out” the room for an hour at a time.
- If the large community room is vacant, patrons are welcome to occupy that room at their leisure, understanding that both patrons and library employees may come and go from this space freely and that they may be asked to vacate the space for a scheduled event and preparation for a scheduled event.
General Guidelines
- All library policies apply, as well as local, state, and federal laws.
- The library reserves the right to have a library representative attend any meeting held in its facilities (excepting lawful executive sessions of governmental bodies) to ensure no unlawful activities or activities contrary to this policy are occurring on library premises. The library representative may enter the meeting at any time.
- Telephone messages for those attending meetings will be limited to emergencies only.
- Use of tobacco and vaping are not permitted in the Library Meeting Rooms.
- Attendance shall not exceed Fire Code Regulations.
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- Rustburg Meeting Room: 100
- Staunton River Meeting Room: 90
- Patrick Henry Museum: 30
- Timbrook Meeting Room: 49
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- The Library does NOT provide babysitting services. Adults attending meetings should not leave their children unattended in the Library.
- The Meeting Rooms are not available for receptions, parties, showers, weddings, private social gatherings, or for regular religious services for any one organization.
- The Library reserves the right to request advanced copies of displays or literature to be distributed at meetings in the Meeting Rooms. Materials not in keeping with the Meeting Room policy will be prohibited.
- Limited kitchen facilities are available. Light refreshments, excluding alcoholic beverages, may be served. Reservations for use of the kitchen facilities should be made at the same time as that for the Meeting Rooms. The responsible person is expected to provide their own utensils and to leave the kitchen in order at the end of the meeting.
- Library staff cannot be responsible for taking registration fees, selling tickets, providing information about, or answering questions about non-library sponsored events.
- The Meeting Rooms may be booked as a meeting place for individuals gathering to sign a petition; however no petitions may be circulated outside of the Meeting Rooms.
- If the library is closed for inclement weather or any other reason, that supersedes your reservation.
- Any false, misleading, or incomplete statement in the application process shall be grounds to deny the use of the room by the applying group. Failure to fully complete the application form may result in the denial of a reservation request.
- There are no fees charged for use of the meeting rooms; donations are accepted.
Responsibilities and Requirements
- Those using the Meeting Rooms are welcome to change the seating arrangement but are responsible for restoring the room to its original arrangement.
- A projector may be available for use upon request. During the time the room is reserved, you are responsible for the equipment. The library is not responsible for technology operation.
- When Meeting Rooms are to be used by organizations of students or other young people, a person 18 years old or older must make the reservation and must be present and responsible for the entire meeting.
- The responsible person booking the Meeting Room accepts full responsibility for proper conduct of those attending the meeting and for any damage to library property. The Chairperson or host is responsible for maintaining orderly conditions during the meeting, as well as when entering and leaving.
- The responsible person will be responsible for leaving the rooms in the condition in which they were found, and will be financially responsible for damage that may occur during its use of the rooms. If the Library determines that additional clean-up is needed, charges for janitorial services may be made.
- Neither the name nor the address of the Library may be used as the official address or headquarters of an organization.
The filming and photography described below is allowed only to the extent that it does not interfere with library operations, services, programs, and activities.
Permission to film may be revoked at any time if the activity fails to comply with this policy or is disruptive to the Library’s operations. Library employees may terminate any photo or filming session that appears to compromise public safety or security.
Photography and Filming for Library Use
Programs or events sponsored by the Campbell County Public Library System may be photographed or filmed by the Library’s employees, individuals facilitating or performing in the program, or a CCPL representative. Photos, images, and videos may be used by the Library for promotional purposes, including social media. Except in the case of large, outdoor events, program attendees may opt out using a written request form and/or other method specific to an individual event. Photos, images, and videos submitted to the Library by patrons for online galleries or contests may also be used by the Library for promotional purposes.
News Media Photography
The Library has an open door policy for news media photographers and reporters who are doing stories or projects that directly involve the library and its programs.
Amateur Photography
Casual amateur photography and filming is permitted in library facilities for patrons and visitors provided that the photography does not interfere in any way with library operations or capture any identifiable likenesses of individuals without their permission. The use of additional equipment such as lighting is not permitted. Photography and filming is not permitted in staff only areas or in restrooms.
Commercial Photography
Contact the Library Director for permission and more information.
Photography for Groups and Non-Library Events
Groups arranging meetings in library facilities may arrange for photographers and news media during their event. Photography for such events is restricted to the space reserved by the group and may not take place in other areas of the library.
The purpose of this selection policy is to guide librarians in the selection process and to inform the public about the principles upon which selections are made. The Library's selection policy emphasizes its educational, informational, and recreational functions. Materials have value if they contribute to the growth of a person, either as an individual or as a member of society. This includes materials that broaden horizons and experience, encourage informed discussion, or allow the imagination to soar.
The Library will select reference and research materials for the direct answering of specific questions and for continuing research. Very specialized works in certain fields will not be collected because of the availability of college and university level collections in the immediate vicinity. However, the collection will be developed to at least a Basic Level (Appendix I) in all needed areas and to a General Interest/Study Level or Advanced Interest/Study Level (Appendix I) in areas of particular interest or relevance to the Library's patrons.
Selection of any given book or non-print material by the Library is not an endorsement of particular viewpoints or beliefs expressed by the author or authors. The Library's goal is to provide materials representing all sides of controversial public issues, in accordance with the Library Bill of Rights and the Freedom to Read Statement (Appendix II) that have been adopted by the American Library Association (ALA) and the Campbell County Public Library.
The Library recognizes that many materials are controversial and that any given item may offend some patrons. Therefore, the Library will make selections solely on the merits of the work in relation to collection development and to serving the interests of the Library's patrons as a whole. Once an item is selected for the collection using approved selection methods, it will not be withdrawn on the basis of patron complaint alone.
Parents and legal guardians bear sole responsibility for materials chosen by or for their children. Selection will not be inhibited by the possibility that library materials may inadvertently come into the possession of children. Materials will not be labeled by the Library to identify the content other than Dewey Classifications; no cataloged items will be sequestered except for the express purpose of protecting them from injury or theft.
General Guidelines for Selection
The Library will follow a collection development plan to build and maintain the Library's information resources in the most cost-efficient and patron-relevant manner possible.
The resources of other libraries in the community will be considered in the selection process. However, the Library will purchase any item with a potential for repeated use, for the convenience of its patrons.
Formats collected will include print as well as selected media and computer products. The Library may add and discontinue formats according to their availability and practicality for the Library.
Textbooks or other curriculum-related materials will not be purchased unless such materials are the only resource in a needed subject area. An exception is made for materials supporting the Literacy program.
Materials of various reading levels and complexity will be collected to serve a public composed of a wide range of ages, educational backgrounds, and reading skills.
In developing the collection, the Library will consider the special, commercial, industrial, cultural, and civic enterprises of the community.
While most materials are selected for scholarly or artistic merit, some materials are selected for the sheer enjoyment of the Library's patrons. Significant demand for an item is an important selection factor.
Evaluation of an item will be based on the entire work, not on parts that may be objectionable to some readers.
Material under consideration for the collection will be judged by criteria appropriate for that type of work or genre. This would be artistic merit or scholarship for some titles; level of public demand would be more important for other titles.
Materials presenting different sides of social, political, and religious issues, including unpopular viewpoints, will be collected, with the goal of providing our patrons with well-balanced information. Items in the Library that bore or repel some patronss are considered very worthwhile and meaningful to others.
Selection guidelines apply to purchased, as well as donated, material.
De-selection Policy
De-selection or weeding is an important part of collection development. Materials must be reevaluated when growth and change occur in areas of expanding knowledge, technological advances, and cultural differences. The Library regularly weeds (discards or withdraws) materials that are out of date, damaged beyond rebinding, or no longer popular enough to warrant multiple copies. Materials may be transferred to other branches when space constraints require it, or when a branch collection becomes overbalanced with a certain type of material.
De-selection will be guided by current professional standards as established by the CREW (Continuous Review Evaluation and Weeding) method, as established by the Texas State Library, Austin Texas, 1995. A CREW manual is available for review in the CCPL. The CREW method follows a system for de-selection based on copyright date, circulation records, and the presence of various negative factors called MUSTIE:
- M - misleading
- U- ugly (worn and beyond mending or binding)
- S -superseded (replaced) by a new edition or more comprehensive book on the subject
- T- trivial (of no discernible literary or scientific method) irrelevant (to the needs and interests of the community)
- E- elsewhere (materials may be obtained easily through interlibrary loan, electronic data, or reciprocal borrowing)
This method allows the library to continually review its collection and aid in the selection of new materials, enhancing reliability, reputation, and currency of CCPLS materials. Such accuracy and currency is critical in building public trust and satisfaction.
De-selection will be overseen by degreed librarians but may be executed by paraprofessionals.
Adult Materials
The Public Services Librarians in each branch are primarily responsible for adult materials selection. Selection tools include book reviews, authoritative discussions of the literature of a subject, bibliographical publications, publishers' catalogs and backlists, advertisements, and requests or recommendations of library patrons.
Review sources may include a variety of publications such as Publishers' Weekly, Library Journal, American Libraries, The New York Times Book Review, and others, as well as book review columns in local newspapers. Reviews provide information on the credentials of an author in general and with respect to the subject of the work, the scholarship level of that particular work, the quality of writing and an idea of the intended audience. Some items are purchased in spite of a negative review because the topic or author is of great interest to the Library's patrons. Conversely, not all materials with positive reviews are purchased; they may not fit into the Library's collection development plan.
Requests and recommendations of patrons are a very important source of selection ideas. Many library patrons are avid readers of a particular genre or are subject specialists in a field unfamiliar to the selecting librarian. The Library respects the opinions of its patrons.
General Criteria for Selection
- Format is consistent with collection development standard.
- Reviews by critics, employees, or library patrons.
- Reputation of the publisher or producer.
- Authority or significance of author, composer, artist, etc.
- Timeliness of the material.
- Quality of the work regarding writing, design, illustrations, or production.
- Relevance to the community's needs.
- Current or potential demand for the material.
- Technical level of subject treatment consistent with needs of the Library's patrons.
- Availability of the same material at area libraries or on the internet.
- Price.
Specific Criteria for Selection
Different criteria are used for factual works, works representing a specific viewpoint, and imaginative works. Objectivity, comprehensiveness, and depth of treatment are important, as well as clarity of writing style and ability to hold the reader's interest. The importance of a good index cannot be overemphasized; the inclusion of footnotes and a selected bibliography is an indication of good scholarship. The citation rate of a work in bibliographies and indexes pertinent to the field is also indicative of its importance.
The selection of titles representing one point of view depends on the availability of materials on the subject. Other important criteria are logical presentation and completeness of treatment. As in the evaluation of factual works, quality of writing and the inclusion or lack of an index, bibliography, and footnotes are considered.
Works of the imagination must be evaluated in a substantially different way from nonfiction. Quality of writing is still important, but a work will also be evaluated with regard to originality, artistic treatment of plot, setting, theme, characterization, point of view, ability to sustain reader interest, and entertainment value. Works may also be selected as representatives of a genre or cultural trend.
Children's Materials
The Children's Program Managers and Acquisitions Librarian are responsible for the selection of children's books or other materials. The aim of the Children's Collection is to serve the whole child in his/her educational, recreational, and informational needs, as well as parents, teachers, or any others wishing to serve children. Promoting the love of reading for reading's sake, satisfying natural curiosity, and contributing to the growth of a child as an individual and responsible citizen of an expanded world are also goals of the Children's Collection.
Specifically, this collection is aimed at children from infancy through the eighth grade, with reading levels from beginning through advanced. The Juvenile Easy Collection is mostly "picture book" fiction, with some easy vocabulary nonfiction; it is mainly for use with infants, preschoolers, and children up through approximately third grade. The Juvenile Fiction Collection contains books for children from approximately third through eighth grade. The Juvenile Nonfiction Collection contains books for all reading levels from preschool through eighth grade on all subjects of major interest to children.
Recorded Music
The guidelines for book selection also apply to recorded music, in that titles are purchased according to factors such as quality, balance of the collection, and patron demand. An emphasis is placed on selecting a diverse mix of classical, instrumental, and vocal music, opera, jazz, country, rock and roll, and all popular types. Reviews will be used to evaluate new titles; review sources may include publications such as Schwann Opus, Rolling Stone Magazine, Library Journal, local and national newspapers, and popular periodicals. Award-winning artists may be given special consideration. The suggestions of Library patrons are also important in the selection of recorded music.
Reference Materials
Reference materials for all ages will be collected. Although the Adult General Nonfiction and the Juvenile Nonfiction Collections are considered to be reference sources, there is a selection of non-circulating Reference materials. These are items that library employees or patrons frequently need to answer specific reference questions, but are not usually items written to be read cover to cover. This area includes but is not limited to bibliographies, directories, indexes, encyclopedias, dictionaries, atlases, serial financial publication, and single titles covering needed areas.
Selection criteria applied to these items are similar to criteria for factual works in the rest of the collection, but may be applied more stringently. It is a priority for materials to be as current as possible in the Reference Collection, so some items will be on standing order to maintain this currency. Some areas of the Reference Collection do not require such frequent updating, but all materials will be chosen for accuracy, objectivity, and comprehensiveness and depth of treatment. Organization of the material is also important, i.e., ease of use, quality of indexing, and inclusion of illustrations or photographs.
Visual Formats
Visual formats will be selected in a manner similar to that used for books, with an eye toward a well-balanced collection. The Visual Format Collection should include a variety of genres for all age groups and should include both fiction and nonfiction titles.
Nonfiction visual format selection emphasizes informative and useful topics. Examples are self-help and how-to materials from which the viewer may learn factual knowledge on a specific subject. Entertainment selections will be made in areas such as family entertainment, film classics, and particularly fine examples of various genres.
Primary emphasis will be placed on acquiring high-quality materials, with secondary emphasis on pure entertainment. Titles may be selected with the aid of sources such as reviews, catalogs, advertisements, and patron recommendations. Special consideration may be given to award-winning materials.
The Library may purchase materials that parents may not feel are suitable for children. As stated in the introduction to this document, "Parents and legal guardians bear sole responsibility for materials chosen by or for their children. Selection will not be inhibited by the possibility that library materials may inadvertently come into the possession of children." The Library does not prohibit anyone from checking out any visual formats, regardless of age.
Virginia Collection
The Library's function as a type of historical archive is recognized in the Virginia collection. The intent behind the Virginia collection is to preserve important sources of local and regional history, and to provide genealogical information to the Library's patrons.
Virginia collection materials do not circulate because many of the items are irreplaceable and the Library has a duty to preserve information pertaining to the history of its community. Examples of Virginia Collection materials may include lists of taxpayers and their holdings, marriage and military records, church histories, and the like. Personal archival materials, such as original diaries and manuscripts, are not collected; the Library does not have the facilities to care for such documents.
Young Adult Materials
The Children's Program Managers and Acquisitions Librarian are primarily responsible for the selection of young adult materials. The aim of the Young Adult Collection is to widen the horizons of the adolescent patron, enrich his or her life, and fill recreational, educational, and emotional needs.
Works of fiction for the young adult audience will be qualitatively evaluated by the same criteria as adult fiction. The use of profanity or frankness about sexual issues may be controversial, but if a work develops understanding of other people, breaks down intolerance, or unlocks a clearer vision of life, these virtues must be weighed against the possible harm done by a shocking word or passage. As stated earlier in this document, parents and legal guardians bear sole responsibility for the reading of their children, including young adults.
Gifts
The Library welcomes gift materials in good condition with the understanding that these items are subject to the same collection development guidelines as purchased materials; the Library will use or dispose of the items as appropriate to the collection. Donors will be given a copy of the Library's gift policy, upon request. The Library will not provide appraisals of gifts for tax purposes.
The Campbell County Public Library is grateful to its benefactors for useful gifts that can be added to the collection. The Library accepts gifts with the understanding that they may be handled in any way that best suits the purposes of the Library, including donations to the Friends of the Library book sale. Their classification, housing, and circulation will be determined in the same manner as purchased items. Since gift materials are screened as closely as new purchases, in the case of gifts of marginal value, processing cost and optimum use of shelf space will be considered.
Once an item is donated, it becomes the property of the Library and may be handled as the Library sees fit. However, the wishes of the donor will be respected as far as possible in the branch location and housing of gift items.
Campbell County Public Library welcomes donations of money and encourages unrestricted gifts so that contributions can be used in ways that best support the Library’s strategic plan and the needs of the community. Donors may designate only the general nature or subject area of the item(s) to be purchased with the donated money, provided that the nature or subject area is consistent with the Library’s Selection Policy. Unfortunately, on occasion, the restrictions set by the donor may make accepting the monetary gift impossible. The donor must understand that any materials purchased with monetary gifts might someday be sold or disposed of in the best interests of the Library. The Library cannot commit itself to continuously housing any materials.
Beyond Books Collection
The Beyond Books Collection contains nontraditional library materials. Available items will vary, depending on location and quantity. General areas include:
- Kitchen
- Home
- Toys & Games
- Tools & Garden
- Health & Fitness
- Technology
- Travel & Adventure
- Learn & Grow
Items in the Beyond Books Collection are selected by the Collection Management Team, and are either purchased or solicited from donations. Selection tools include authoritative discussions between professional librarians, patron or employee feedback, information from other library systems, and goals from our Strategic Plan. Requests and recommendations of patrons are a very important source of selection ideas. The Library respects the opinions of its patrons.
For items that are lost or damaged, the Library may not replace the Beyond Books material. A professional librarian will determine whether to replace or weed lost or damaged items.
General Criteria for Selection
- Format is consistent with collection development standards.
- Reviews by critics, employees, or library patrons.
- Quality of the item regarding condition and usefulness.
- Relevance to the community’s needs.
- Current or potential demand for the material.
- Technical level of subject treatment consistent with needs of the Library’s patrons.
- Availability of the same material at area libraries, in the community, or on the internet.
- Price.
Card requirements
Anyone living in Campbell County and the surrounding counties who are NOT in our borrowing consortium (Lynchburg and Bedford) is eligible to receive a library card. Library cards issued by Lynchburg and Bedford County will be honored at all CCPLS locations. There is no charge for a library card. However, there is a $1 fee to replace a lost library card. All persons applying for a library card must present a photo ID and proof of a current address. If the mailing address is a post office box, then proof of a physical address is also required.
Patron cards will be issued in proper/legal names only. Neither nicknames nor a husband’s name for a wife (i.e. Mrs. John Doe) will be accepted.
Children who are able to write their own names or 4 years old (whichever comes first) are eligible for a library card. In order to sign up for a library card, children under 18 years of age must have a parent, grandparent, guardian, or other adult acting as a responsible party with them, and that parent, grandparent, guardian, or other adult acting as a responsible party must either already have a valid Campbell County Public Library card or must sign up for a library card at that time and may have access to the child’s account, upon request. Children under 18 years of age must have the signature of that individual. The library is not responsible for monitoring or regulating any child’s reading, listening, viewing, or Internet access.
Library cards are considered valid as long as they are active. A card with no activity for 3 years will be considered inactive and deleted from the patron files if there are no outstanding books or fines. Patron records will show an expiration date every 2 years for the purpose of maintaining current addresses and phone numbers. Patrons should notify the Library of any change in address or other information.
No material may be checked out without a valid library card. Patrons may present a physical library card or an electronic version saved to a mobile application such as Keychain. A patron will be financially responsible for all materials checked out on his or her card. Lost cards should be reported to the circulation employees in order to avoid being charged for materials checked out by others.
Circulation
All eligible materials are checked out for a 4-week loan period. New books are checked out for a 2- week loan period. DVDs are checked out for 1 week.
There is no limit on the number of other materials; however, patrons are asked to consider others when checking out materials on only one subject. DVDs are limited to 6 per account.
Reference and Virginia Collection materials are non-circulating and must remain in the Library.
In order to facilitate time and accuracy, patrons are required to present their library card when checking out materials.
The Library expects materials to be returned to the library by the date due and in the same condition as when they were checked out. Patrons may be charged a damage fee if not returned in good condition. (See Lost and Damaged Policy)
Materials not owned by this library system may be requested from another through interlibrary loan. Patrons must fill out an ILL form to request materials from another library system. (See Interlibrary Loan Policy)
Complaint Reconsideration
The Library recognizes that it houses many items that some patrons may consider offensive or inappropriate. When a patron has a complaint about an item in the collection, the Library employees will follow the Library's established procedures in making sure the patron's opinion is heard and considered. The patron will be given access to the selection policy, and he or she may fill out a Complaint Reconsideration Form (Appendix IV). The Library Board of Trustees will make the decision as to the item's continuing suitability for the collection in light of the Library's selection policy and the merit of the work itself.
Fines/Fees
Patrons are financially responsible for materials checked out on his/her card. Overdue fees are 15 cents per business day on all materials, with a maximum of $5 per item. The library will accept a check for fines if they are over $5.
Fees other than fines are:
- $1 – replacement of library card
- $1 – missing bar codes
- $3 – per arrived ILL request
- $1 – per day for late ILL materials
- $1 - for 1-5 pages to send fax
- $1 – for 1-5 pages to receive fax
- 15 cents per side– all black and white copies
- 30 cents per side – all color copies
Renewals/Reserves
All eligible materials may be renewed one time. Materials with reserves/holds may not
be renewed. Items automatically renew at the conclusion of the borrowing period, if there is not a hold on the item.
Circulating materials may be reserved. The library will email or text to let the patron know when the requested material is available. Materials must be picked up within 7 days of the notification.
Restriction of Library Privileges
Library patrons with fines of $5 or more will not be allowed to check out materials until their fines are reduced below the fine limit of $5. The Library reserves the right to restrict or withdraw the borrowing privileges of patrons who have long overdue or lost materials. The Library may restrict or withdraw borrowing privileges of patrons who continually damage or abuse library materials.
Patrons who disregard our policies will be warned verbally and by letter from the Director that continued behavior will result in being place on a “restricted borrower” status.
Patrons who continue to disregard our policies will be reported to the Director. The Director will inform via certified letter that the patron will be placed on “restricted borrower” status for one year.
“Restricted borrower” status will constitute the following conditions:
- Fines totaling $5 or more must be paid before additional borrowing
- Only 5 books may be borrowed at one time, regardless of classification
- This status will be in effect for one year. At its expiration, the borrower will revert to his or her former status although they will still be subject to the process if they continue to abuse the process.
Branch managers, Librarians and Director can:
- Set up a payment plan
- Allow patrons to engage in volunteer work to erase fines
Services Offered
The Library offers a variety of services to the public at all branches. Each branch offers copiers, fax machines, and public computers with Internet access. There are no public telephones at the libraries. In emergencies or extreme circumstances, patrons may use the Library telephone after asking at the circulation desk. Patrons are expected to limit any calls to three minutes.
Each branch offers Story Time for preschool children, and in the summer, offers a Summer Reading Program for children ages 5 to 12.
There is an adult literacy program offered through the Library by the Literacy Volunteers of Campbell County.
Each branch has a Virginia Collection that contains local history and records that may be used for genealogy research.
Notary
CCPLS offers free (limited) Notary Public services for the public. An unexpired, valid government issued photo ID is required.
Drop-in service is available, however, it is highly recommended to call ahead to speak with a Notary to confirm they are available when needed and to ensure they will be able to notarize the requested document to be signed.
Notaries cannot pre-date or post-date documents, prepare/compile/compose documents, or give advice on legal or personal matters.
The Library will not provide witnesses, nor will staff act as witnesses. Witnesses may not be solicited from patrons using the library. Witnesses must also provide an unexpired, valid government issued photo ID and be present for the entire transaction.
Notaries will not provide service if the patron, the document, or any circumstances of the request for Notary service raise any issue of legibility, legality, authenticity, or uncertainty for the Library.
Should any of the above conditions not be met, the Library Notary may decline to provide Notary service. Notary service is always at the discretion of the Library Notary and may be denied at any time for any reason.
The Campbell County Public Library appreciates citizens, 15 years old and older, who offer their services on a volunteer basis to augment staffing at our library branches.
The Library will accept volunteers on an as-needed basis, with the stipulation that each volunteer agrees to serve in accordance with established Library Volunteer Guidelines. Volunteers shall not perform essential and primary functions of paid employees.
The Branch Manager at each location is tasked with the following responsibilities:
- Interviewing and enlisting volunteers.
- Determining need for volunteers.
- Orienting and training volunteers.
- Scheduling and reporting volunteer hours.
Youth ages 12-14 may apply for the Junior Volunteer Program, which operates within the Youth and Outreach Department of the Library and separate from the general volunteer program. Volunteer activities within this program include, assistance with activity/ event preparation, decoration, execution, and cleanup.
These definitions have been adapted from the ALA's "Guidelines for the Formation of Collection Development Policies", 1st edition.
Basic
A highly selective collection that serves to introduce and define the subject and to show the varieties of information available elsewhere. The emphasis is on popular materials and/or materials that provide a general overview. It includes popular titles, significant works or classics, some major reference works, and a few periodicals in the field. Growth and development are kept at a minimum.
General Interest/Study
A collection that is adequate to support general interest and initial study, or a popular collection of materials that will have a selection of important current titles that are consistently weeded. The emphasis is on developing a collection that meets general community needs. It includes a judicious selection from currently published titles supported by selected, retrospective significant titles, a broad selection of works of more important writers, a limited selection of the most significant works of secondary writers; a selection of major journals; and current editions of the most significant reference tools and bibliographies concerning the subject.
Advanced Interest/Study
A collection that is adequate to support study at post high school or practitioner levels, or sustained independent study; that is adequate to maintain knowledge of a subject required for educational or occupational needs of less than research intensity; or a popular collection of materials that has a large and diverse number of titles representing many aspects of the subject and some titles that will be kept for historical value. The emphasis is on developing a comprehensive collection that will support special patronss in the community but will also cover the needs of a wide range of patrons. It includes a broad spectrum of current and retrospective materials; complete collections of the works of more important writers, composers, performers, or artists; selections from the works of secondary writers; a selection of representative journals; and new, specialized, and some older reference and bibliographic tools pertaining to the subject.
The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services.
- Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the Library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.
- Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval.
- Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.
- Libraries should cooperate with all persons and groups concerned with resisting abridgment of free expression and free access to ideas.
- A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.
- Libraries that make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.
Adopted June 18, 1948. Amended February 2, 1961, and January 23, 1980, inclusion of “age” reaffirmed January 23, 1996, by the ALA Council.
We do not state these propositions in the comfortable belief that what people read is unimportant. We believe rather that what people read is deeply important; that ideas can be dangerous; but that the suppression of ideas is fatal to a democratic society. Freedom itself is a dangerous way of life, but it is ours.
The Freedom to Read Statement
The freedom to read is essential to our democracy. It is continuously under attack. Private groups and public authorities in various parts of the country are working to remove or limit access to reading materials, to censor content in schools, to label "controversial" views, to distribute lists of "objectionable" books or authors, and to purge libraries. These actions apparently rise from a view that our national tradition of free expression is no longer valid; that censorship and suppression are needed to counter threats to safety or national security, as well as to avoid the subversion of politics and the corruption of morals. We, as individuals devoted to reading and as librarians and publishers responsible for disseminating ideas, wish to assert the public interest in the preservation of the freedom to read.
Most attempts at suppression rest on a denial of the fundamental premise of democracy: that the ordinary individual, by exercising critical judgment, will select the good and reject the bad. We trust Americans to recognize propaganda and misinformation, and to make their own decisions about what they read and believe. We do not believe they are prepared to sacrifice their heritage of a free press in order to be "protected" against what others think may be bad for them. We believe they still favor free enterprise in ideas and expression.
These efforts at suppression are related to a larger pattern of pressures being brought against education, the press, art and images, films, broadcast media, and the Internet. The problem is not only one of actual censorship. The shadow of fear cast by these pressures leads, we suspect, to an even larger voluntary curtailment of expression by those who seek to avoid controversy or unwelcome scrutiny by government officials.
Such pressure toward conformity is perhaps natural to a time of accelerated change. And yet suppression is never more dangerous than in such a time of social tension. Freedom has given the United States the elasticity to endure strain. Freedom keeps open the path of novel and creative solutions, and enables change to come by choice. Every silencing of a heresy, every enforcement of an orthodoxy, diminishes the toughness and resilience of our society and leaves it the less able to deal with controversy and difference.
Now as always in our history, reading is among our greatest freedoms. The freedom to read and write is almost the only means for making generally available ideas or manners of expression that can initially command only a small audience. The written word is the natural medium for the new idea and the untried voice from which come the original contributions to social growth. It is essential to the extended discussion that serious thought requires, and to the accumulation of knowledge and ideas into organized collections.
We believe that free communication is essential to the preservation of a free society and a creative culture. We believe that these pressures toward conformity present the danger of limiting the range and variety of inquiry and expression on which our democracy and our culture depend.
We believe that every American community must jealously guard the freedom to publish and to circulate, in order to preserve its own freedom to read. We believe that publishers and librarians have a profound responsibility to give validity to that freedom to read by making it possible for the readers to choose freely from a variety of offerings.
The freedom to read is guaranteed by the Constitution. Those with faith in free people will stand firm on these constitutional guarantees of essential rights and will exercise the responsibilities that accompany these rights.
We therefore affirm these propositions:
1. It is in the public interest for publishers and librarians to make available the widest diversity of views and expressions, including those that are unorthodox, unpopular, or considered dangerous by the majority.
Creative thought is by definition new, and what is new is different. The bearer of every new thought is a rebel until that idea is refined and tested. Totalitarian systems attempt to maintain themselves in power by the ruthless suppression of any concept that challenges the established orthodoxy. The power of a democratic system to adapt to change is vastly strengthened by the freedom of its citizens to choose widely from among conflicting opinions offered freely to them. To stifle every nonconformist idea at birth would mark the end of the democratic process. Furthermore, only through the constant activity of weighing and selecting can the democratic mind attain the strength demanded by times like these. We need to know not only what we believe but why we believe it.
2. Publishers, librarians, and booksellers do not need to endorse every idea or presentation they make available. It would conflict with the public interest for them to establish their own political, moral, or aesthetic views as a standard for determining what should be published or circulated.
Publishers and librarians serve the educational process by helping to make available knowledge and ideas required for the growth of the mind and the increase of learning. They do not foster education by imposing as mentors the patterns of their own thought. The people should have the freedom to read and consider a broader range of ideas than those that may be held by any single librarian or publisher or government or church. It is wrong that what one can read should be confined to what another thinks proper.
3. It is contrary to the public interest for publishers or librarians to bar access to writings on the basis of the personal history or political affiliations of the author.
No art or literature can flourish if it is to be measured by the political views or private lives of its creators. No society of free people can flourish that draws up lists of writers to whom it will not listen, whatever they may have to say.
4. There is no place in our society for efforts to coerce the taste of others, to confine adults to the reading matter deemed suitable for adolescents, or to inhibit the efforts of writers to achieve artistic expression.
To some, much of modern expression is shocking. But is not much of life itself shocking? We cut off literature at the source if we prevent writers from dealing with the stuff of life. Parents and teachers have a responsibility to prepare the young to meet the diversity of experiences in life to which they will be exposed, as they have a responsibility to help them learn to think critically for themselves. These are affirmative responsibilities, not to be discharged simply by preventing them from reading works for which they are not yet prepared. In these matters values differ, and values cannot be legislated; nor can machinery be devised that will suit the demands of one group without limiting the freedom of others.
5. It is not in the public interest to force a reader to accept the prejudgment of a label characterizing any expression or its author as subversive or dangerous.
The ideal of labeling presupposes the existence of individuals or groups with wisdom to determine by authority what is good or bad for others. It presupposes that individuals must be directed in making up their minds about the ideas they examine. But Americans do not need others to do their thinking for them.
6. It is the responsibility of publishers and librarians, as guardians of the people's freedom to read, to contest encroachments upon that freedom by individuals or groups seeking to impose their own standards or tastes upon the community at large; and by the government whenever it seeks to reduce or deny public access to public information.
It is inevitable in the give and take of the democratic process that the political, the moral, or the aesthetic concepts of an individual or group will occasionally collide with those of another individual or group. In a free society individuals are free to determine for themselves what they wish to read, and each group is free to determine what it will recommend to its freely associated members. But no group has the right to take the law into its own hands, and to impose its own concept of politics or morality upon other members of a democratic society. Freedom is no freedom if it is accorded only to the accepted and the inoffensive. Further, democratic societies are more safe, free, and creative when the free flow of public information is not restricted by governmental prerogative or self-censorship.
7. It is the responsibility of publishers and librarians to give full meaning to the freedom to read by providing books that enrich the quality and diversity of thought and expression. By the exercise of this affirmative responsibility, they can demonstrate that the answer to a "bad" book is a good one, the answer to a "bad" idea is a good one.
The freedom to read is of little consequence when the reader cannot obtain matter fit for that reader's purpose. What is needed is not only the absence of restraint, but the positive provision of opportunity for the people to read the best that has been thought and said. Books are the major channel by which the intellectual inheritance is handed down, and the principal means of its testing and growth. The defense of the freedom to read requires of all publishers and librarians the utmost of their faculties, and deserves of all Americans the fullest of their support.
We state these propositions neither lightly nor as easy generalizations. We here stake out a lofty claim for the value of the written word. We do so because we believe that it is possessed of enormous variety and usefulness, worthy of cherishing and keeping free. We realize that the application of these propositions may mean the dissemination of ideas and manners of expression that are repugnant to many persons. We do not state these propositions in the comfortable belief that what people read is unimportant. We believe rather that what people read is deeply important; that ideas can be dangerous; but that the suppression of ideas is fatal to a democratic society. Freedom itself is a dangerous way of life, but it is ours.
This statement was originally issued in May of 1953 by the Westchester Conference of the American Library Association and the American Book Publishers Council, which in 1970 consolidated with the American Educational Publishers Institute to become the Association of American Publishers.
Adopted June 25, 1953, by the ALA Council and the AAP Freedom to Read Committee; amended January 28, 1972; January 16, 1991; July 12, 2000; June 30, 2004.
A Joint Statement by:
American Library Association
Association of American Publishers
Subsequently endorsed by:
American Booksellers Foundation for Free Expression
The Association of American University Presses, Inc.
The Children's Book Council
Freedom to Read Foundation
National Association of College Stores
National Coalition Against Censorship
National Council of Teachers of English
The Thomas Jefferson Center for the Protection of Free Expression
Interlibrary Loan Code for the United States
Prepared by the Interlibrary Loan Committee, Reference and User Services Association, 1994, revised 2001. Approved by the RUSA Board of Directors January 2001.
ILL Forms
The Reference and User Services Association, acting for the American Library Association in its adoption of this code recognizes that the sharing of material between libraries is an integral element in the provision of library service and believes it to be in the public interest to encourage such an exchange.
In the interest of providing quality service, libraries have an obligation to obtain material to meet the informational needs of patrons when local resources do not meet those needs. Interlibrary loan (ILL), a mechanism for obtaining material is essential to the vitality of all libraries.
The effectiveness of the national interlibrary loan system depends upon participation of libraries of all types and sizes.
This code establishes principles that facilitate the requesting of material by a library and the provision of loans or copies in response to those requests. In this code, "material" includes books, audiovisual materials, and other returnable items as well as copies of journal articles, book chapters, excerpts, and other non-returnable items.
1.0 Definition
1.1 Interlibrary loan is the process by which a library requests material from, or supplies material to, another library.
2.0 Purpose
2.1 The purpose of interlibrary loan as defined by this code is to obtain, upon request of a library patron, material not available in the patron's local library.
3.0 Scope
3.1 This code is intended to regulate the exchange of material between libraries in the United States.
3.2 Interlibrary loan transactions with libraries outside of the United States are governed by the International Federation of Library Associations and Institutions' International Lending: Principles and Guidelines for Procedure.
4.0 Responsibilities of the Requesting Library
4.1 The requesting library should establish, maintain, and make available to its patrons an interlibrary borrowing policy.
4.2 It is the responsibility of the requesting library to ensure the confidentiality of the patron.
4.3 Some requesting libraries permit users to initiate online ILL requests that are sent directly to potential supplying libraries. The requesting library assumes full responsibility for these patron-initiated transactions.
4.4 Requested material should be described completely and accurately following accepted bibliographic practice.
4.5 The requesting library should identify libraries that own the requested material. The requesting library should check and adhere to the policies of potential supplying libraries.
4.6 When no libraries can be identified as owning the needed material, requests may be sent to libraries believed likely to own the material, accompanied by an indication that ownership is not confirmed.
4.7 The requesting library should transmit interlibrary loan requests electronically.
4.8 For copy requests, the requesting library must comply with the U.S. copyright law (Title 17, U.S. Code) and its accompanying guidelines.
4.9 The requesting library is responsible for borrowed material from the time it leaves the supplying library until it has been returned to and received by the supplying library. This includes all material shipped directly to and/or returned by the patron. If damage or loss occurs, the requesting library is responsible for compensation or replacement, in accordance with the preference of the supplying library.
4.10 The requesting library is responsible for honoring the due date and enforcing any use restrictions specified by the supplying library. The due date is defined as the date the material is due to be checked-in at the supplying library.
4.11 The requesting library should normally request a renewal before the item is due. If the supplying library does not respond, the requesting library may assume that a renewal has been granted extending the due date by the same length of time as the original loan.
4.12 All borrowed material is subject to recall. The requesting library should respond immediately if the supplying library recalls an item.
4.13 The requesting library should package material to prevent damage in shipping and should comply with any special instructions stated by the supplying library.
4.14 The requesting library is responsible for following the provisions of this code. Disregard for any provision may be reason for suspension of service by a supplying library.
5.0 Responsibilities of the Supplying Library
5.1 The supplying library should establish, maintain, and make available an interlibrary lending policy.
5.2 The supplying library should consider filling all requests for material regardless of format, but has the right to determine what material will be supplied on a request by request basis.
5.3 It is the responsibility of the supplying library to ensure the confidentiality of the patron.
5.4 The supplying library should process requests in a timely manner that recognizes the needs of the requesting library and/or the requirements of the electronic network or transmission system being used. If unable to fill a request, the supplying library should respond promptly and should state the reason the request cannot be filled.
5.5 When filling requests, the supplying library should send sufficient information with each item to identify the request.
5.6 The supplying library should indicate the due date and any restrictions on the use of the material and any special return packaging or shipping requirements. The due date is defined as the date the material is due to be checked-in at the supplying library.
5.7 The supplying library should ship material in a timely and efficient manner to the location specified by the requesting library. Loaned material should be packaged to prevent loss or damage in shipping. Copies should be delivered by electronic means whenever possible.
5.8 The supplying library should respond promptly to requests for renewals. If the supplying library does not respond, the requesting library may assume that a renewal has been granted extending the due date by the same length of time as the original loan.
5.9 The supplying library may recall material at any time.
5.10 The supplying library may suspend service to a requesting library that fails to comply with the provisions of this code.
Supplemental Documentation
Interlibrary Loan Code for the United States Explanatory Supplement
For Use with the Interlibrary Loan Code for the United States (January 2001)
These Guidelines are intended to amplify specific sections of the Interlibrary Loan Code for the United States, providing fuller explanation and specific examples for text that is intentionally general and prescriptive. Topical headings in these Guidelines refer to the equivalent sections in the Code. Libraries are expected to comply with the Code, using the Guidelines as a source for general direction.1
The U.S. Interlibrary Loan Code, first published in 1917 and adopted by The American Library Association in 1919, is designed to provide a code of behavior for requesting and supplying material within the United States. This code does not override consortial agreements and regional or state codes which may be more liberal or more prescriptive. This national code is intended to provide guidelines for exchanges between libraries where no other agreement applies.
This interlibrary loan code describes the responsibilities of libraries to each other when requesting material for patrons. Increasingly libraries are allowing patrons to request material directly from suppliers. This code makes provision for direct patron requesting and at the same time affirms the responsibility of the patron's library for the safety and return of the borrowed material, or for paying the cost of a non-returnable item sent directly to the patron.
- Definition
This code is intended to cover transactions between two libraries. Transactions between libraries and commercial document suppliers or library fee-based services are contractual arrangements beyond the scope of these guidelines.
The terms "requesting library" and "supplying library" are used in preference to "borrowing" and "lending" to cover the exchange of copies as well as loans.
- Purpose
Interlibrary loan is intended to complement local collections and is not a substitute for good library collections intended to meet the routine needs of patrons. ILL is based on a tradition of sharing resources between various types and sizes of library and rests on the belief that no library, no matter how large or well supported, is self-sufficient in today's world. It is also evident that some libraries are net lenders and others are net borrowers, but the system of interlibrary loan still rests on the belief that all libraries should be willing to lend if they are willing to borrow.
- Scope
The conduct of international interlibrary loan is regulated by the rules set forth in the IFLA document International Lending: Principles and Guidelines for Procedure.2
Although the U.S. shares a common border with Canada and Mexico, it is important to remember that these countries have their own library infrastructures and ILL codes. The IFLA Principles and Guidelines regulate the exchange of material between institutions across these borders. Further, U.S. librarians would be wise to inform themselves of customs requirements that take precedence over library agreements when material is shipped across these national borders as described in the Association of Research Libraries' Transborder Interlibrary Loan: Shipping Interlibrary Loan Materials from the U.S. to Canada.3
- Responsibilities of the Requesting Library
4.1 Written Policies
A library's interlibrary loan borrowing policy should be available in a written format that is readily accessible to all library patrons. Whenever possible the borrowing policy should be posted on the Library's Web site as well as be available in paper copy at public service desks or wherever other library patron handouts are provided.
4.2 Confidentiality
Interlibrary loan transactions, like circulation transactions, are confidential library records. Interlibrary loan personnel are encouraged to be aware of local/state confidentiality rules and laws as they relate to interlibrary loan transactions. Appropriate steps, such as using identification numbers or codes rather than patrons' names, should be taken to maintain confidentiality. However, it is not a violation of this code to include a patron's name on a request submitted to a supplier.
Policies and procedures should be developed regarding the retention of ILL records and access to this information. ILL personnel should also be aware of privacy issues when posting requests for assistance or using the text of ILL requests as procedural examples. ALA's Office for Intellectual Freedom has developed a number of policies regarding confidentiality of library records.4
ILL employees should adhere to the American Library Association's (ALA) Code of Ethics5, specifically principle III, that states: "We protect each library user's right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted."
4.3 Responsibility for Unmediated ILL Requests
A requesting library that chooses to allow its patrons to order materials through interlibrary loan without mediation accepts responsibility for these requests as if they have been placed by library employees. The supplying library may assume that the patron has been authenticated and authorized to place requests and that the requesting library assumes full responsibility for transaction charges, the safety and return of material, and the expense of replacement or repair.
4.4 Complete Bibliographic Citation
A good bibliographic description is the best assurance that the patron will receive the item requested. Rather than detail these descriptive elements, the code requires the requesting library to include whatever data provides the best indication of the desired material, whether a string of numbers or an extensive bibliographic citation. The important point is that this description be exact enough to avoid unnecessary work on the part of the supplier and frustration on the part of the unrequited patron. For example, journal title verification rather than article level verification would be sufficient.
4.5 Identifying Appropriate Suppliers
Requesting libraries should use all resources at their disposal to determine ownership of a particular title before sending a request to a potential supplier. Many libraries contribute their holdings to major bibliographic utilities such as DOCLINE, OCLC, and RLIN and make their individual catalogs freely available via the Internet. The interlibrary loan listserve ([email protected]) or other ILL-related lists are also excellent sources for the requesting library to verify and/or locate particularly difficult items.
The requesting library is encouraged to use resources such as the OCLC online Name Address Directory, Research Libraries Group's Shares Participants and Interlibrary Loan Directory,6 and/or Leslie Morris' Interlibrary Loan Policies Directory7 to determine lending policies before requesting material.
The requesting library should clearly state on the request an amount that meets or exceeds the charges of suppliers to which the request is sent. Libraries are encouraged to use electronic invoicing capabilities such as OCLC's Interlibrary Loan Fee Management (IFM) system or the Electronic Fund Transfer System used by medical libraries.
4.6 Sending Unverified Requests
Despite the requirements in Sec. 4.4 and 4.5 that an item should be completely and accurately described and located, the code recognizes that it is not always possible to verify and/or locate a particular item. For example, a request may be sent to a potential supplier with strong holdings in a subject or to the institution at which the working paper was written.
4.7 Transmitting the Request
The code recommends electronic communication. For many libraries, sending requests electronically means using the ILL messaging systems associated with DOCLINE, OCLC, RLIN, other products that use the ISO ILL Protocol, or structured email requests.
Lacking the ability to transmit in this fashion, the requesting library should mail a completed ALA interlibrary loan request form, fax a request using ALA's Guidelines and Procedures for Telefacsimile and Electronic Delivery of Interlibrary Loan Requests,8 or otherwise provide the same information via conventional letter or email message.
Any special needs, such as for a particular edition, language, and/or rapid delivery, should be included on the request. The requesting library should include a street address, a postal box number, an Ariel address, a fax number, and/or an email address to give the supplying library delivery options.
4.8 Copy Requests
The requesting library is responsible for complying with the provisions of Section 108(g)(2) Copyright Law9 and the Guidelines for the Proviso of Subsection 108(g)(2) prepared by the National Commission on New Technological Uses of Copyrighted Works (the CONTU Guidelines).10
4.9 Responsibility of the Requester
The requesting library assumes a small but inherent risk when material is supplied through interlibrary loan. Although the percentage is very small, some material is lost or damaged at some point along the route from the supplier and back again. The requesting library's responsibility for this loss is based on the concept that if the request not been made, the material would not have left the supplier's shelf, and thus would not have been put at risk. This section clearly delineates that the requesting library is responsible for the material from the time it leaves the supplying library until its safe return to the supplying library.
If the requesting library asks for delivery at a location away from the Library (such as to the patron's home), the requesting library is likewise responsible for the material during this delivery and return process. In any case, a final decision regarding replacement, repair, or compensation rests with the supplying library.
Although the code stipulates that the requesting library is required to pay if billed for a lost or damaged item, the supplying library is not necessarily required to charge for a lost item. In the case of lost material, the requesting and supplying libraries may need to work together to resolve the matter. For instance, the Library shipping the material may need to initiate a trace with the delivery firm.
4.10 Due Date and Use Restrictions
This code makes a departure from earlier codes that described due dates in terms of a "loan period" which was interpreted as the length of time a requesting library could retain the material before returning it. The primary object of this section is to provide a clear definition of due date as the date the material must be checked in at the supplying library. This definition brings ILL practice into alignment with automated circulation procedures and is intended to facilitate interoperability of ILL and circulation applications.
The requesting library should develop a method for monitoring due dates so that material can be returned to and checked in at the supplying library by the due date assigned by the supplying library.
The requesting library is responsible for ensuring compliance with any use restrictions specified by the supplying library such as "library use only" or "no photocopying."
4.11 Renewals
When the supplying library denies a renewal request the material should be returned by the original due date.
4.12 Recalls
The response to a recall may be the immediate return of the material, or timely communication with the supplying library to negotiate a new due date.
When the material has been recalled, the requesting library is encouraged to return the material via an expedited delivery carrier such as UPS, FedEx, or USPS Priority Mail.
4.13 Shipping
Libraries shipping materials for interlibrary loan purposes should follow ALA's Interlibrary Loan Packaging and Wrapping Guidelines11 and ALA's Guidelines for Packaging and Shipping Microforms.12 If the supplying library states any special shipping or handling instructions, such as returning via a certain shipper, by priority mail, etc., the requesting library needs to comply with these instructions.
4.14 Suspension of Service
Repeated or egregious breaches of this code may result in the requesting library's inability to obtain material. Examples of actions that may result in suspension include lost or damaged books, allowing "library use only" books to leave the Library, or failing to pay the supplier's charges.
- Responsibilities of the Supplying Library
5.1 Lending Policy
The lending policy should be clear, detailed, and readily available to requesting libraries. The policy should include among other things, schedule of fees and charges, overdue fines, non-circulating items/categories, shipping instructions, calendar for service suspensions, penalties for late payments, etc.
The supplying library is encouraged to make its lending policy available in print, on the Library's Web page, and, as appropriate, in the OCLC online Name Address Directory (NAD), RLG's Shares Participants and Interlibrary Loan Directory,13 Leslie Morris' Interlibrary Loan Policies Directory.14
The supplying library should be willing to fill requests for all types and classes of patrons, and all types of libraries, regardless of their size or geographic location.
5.2 Material Format
Supplying libraries are encouraged to lend as liberally as possible regardless of the format of the material requested. It is the obligation of the supplying library to consider the loan of material on a case by case basis. Supplying libraries are encouraged to lend audiovisual material, newspapers, and other categories of material that have traditionally been non-circulating.
Supplying libraries are encouraged to follow ACRL's Guidelines for the Loan of Rare and Unique Materials15 and the Guidelines for Interlibrary Loan of Audiovisual Formats.16
If permitted by copyright law, the supplying library should consider providing a copy in lieu of a loan rather than giving a negative response.
Supplying libraries should be alert to license agreements for electronic resources that prohibit use of an electronic resource to fill copy requests.
5.3 Confidentiality
The supplying library has a responsibility to safeguard the confidentiality of the individual requesting the material. The sharing of the patron's name between requesting and supplying library is not, of itself, a violation of confidentiality. However, the supplying library should not require the patron's name if the requesting library chooses not to provide it. If the name is provided, the supplying library needs to take care not to divulge the identity of the person requesting the material.
5.4 Timely Processing
The supplying library has a responsibility to act promptly on all requests. If a supplying library cannot fill a request within a reasonable time then it should respond promptly. Some ILL messaging systems such as OCLC and DOCLINE have built-in time periods after which requests will either expire or be sent to another institution. The supplying library should respond before this time expires rather than allow requests to time-out.
Timely processing of a loan or copy may involve other library departments, such as circulation, copy services, and the mail room. The ILL office is responsible for ensuring that material is delivered expeditiously, irrespective of internal library organizational responsibilities.
The supplying library should, when charging for materials, make every effort to allow for a variety of payment options. Payment through electronic crediting and debiting services such as OCLC's ILL Fee Management (IFM) system or other non-invoicing payment forms such as IFLA vouchers should be encouraged. The supplying library that charges should make every effort to accept the use of vouchers, coupons, or credit cards. Paper invoices should be avoided if at all possible.
5.5 Identifying the Request
The supplying library should send enough identifying information with the material to allow the requesting library to identify the material and process the request quickly. Such information may include a copy of the request, the requestor's transaction number, or the patron's ID or name. Failure to include identifying information with the material can unduly delay its processing and may risk the safety of the material.
Supplying libraries are encouraged to enclose an accurate and complete return-mailing label.
5.6 Use Restrictions and Due Date
Although it is the responsibility of the requesting library to ensure the safe treatment and return of borrowed material, the supplying library should provide specific instructions when it is lending material that needs special handling. These instructions might include the requirement that material be used only in a monitored special collections area, no photocopying, library use only, specific return packaging/shipping instructions, etc. The supplying library should not send "library use only" material directly to a patron.
The supplying library should clearly indicate the date on which it expects the loan to be discharged in its circulation system. As explained in section 4.10 above, this code has moved away from the concept of a loan period, to a definite date that accommodates the sending and return of material as well as sufficient time for the use of the material. For example, under the previous code a supplying library may have given "four weeks use" as the "due date" with the expectation that the patron would have that period of time to use the material. Under this code, a supplying library might establish a due date of six (6) weeks for the purpose of providing one (1) week for shipping, four (4) weeks for use, and one (1) week for the return trip and check-in.
5.7 Delivery and Packaging
The location specified by the requesting library may include the requesting library, a branch or departmental library, or the individual patron.
The supplying library needs to take care that the material it sends out is properly packaged to protect the item from damage even though the requesting library will be held responsible for material damaged in shipment. The supplying library should also include any instructions on how it expects the material to be packaged on its return shipment. Supplying libraries should not give a postal box number as the return address if they are asking for return via UPS, FedEx, etc. Many supplying libraries find it safer and more cost effective to ship all material via expedited carriers.
The shipping library should follow ALA's Interlibrary Loan Packaging and Wrapping Guidelines17 and ALA's Guidelines for Packaging and Shipping Microforms.18
Both the requesting and supplying libraries should work together when tracing a lost or damaged item if the commercial delivery firm is responsible for reimbursement for losses in transit.
5.8 Renewals
The supplying library should respond affirmatively or negatively to all renewal requests. The supplying library is encouraged to grant the renewal request if the material is not needed by a local patron.
5.9 Recall
The supplying library may recall material at its discretion at any time. Increasingly, some libraries are finding it more effective to request the material on ILL for a local patron rather than recall material in use by another library.
5.10 Service Suspension
A supplying library should not suspend service without first attempting to address the problem with the requesting library.
Footnotes
1 Boucher, Virginia. Interlibrary Loan Practices Handbook. Chicago, IL: American Library Association, 1997. Though written in light of an earlier code, the Practices Handbook contains many useful and practical details on interlibrary loan procedures.
2 International Federation of Library Associations and Institutions. International Lending: Principles and Guidelines for Procedure. 1987. http://www.ifla.org/VII/s15/pubs/pguide.htm.
3 Transborder Interlibrary Loan: Shipping Interlibrary Loan Materials from the U.S. to Canada. 1995. ftp://www.arl.org/ill.trans.
4 American Library Association. Office for Intellectual Freedom. Policy on Confidentiality of Library Records. 1986. http://www.ala.org/alaorg/oif/pol_conf.html. American Library Association. Office for Intellectual Freedom. Policy Concerning Confidentiality of Personally Identifiable Information about Library Users. 1991. http://www.ala.org/alaorg/oif/pol_user.html.
5 American Library Association. Committee on Professional Ethics. Code of Ethics. Chicago, American Library Association, 1995. http://www.ala.org/alaorg/oif/ethics.html.
6 Research Libraries Group. Shares Participants and Interlibrary Loan Directory. 5th ed. 1996. http://www.rlg.org/shares/illd.html.
7 Morris, Leslie. Interlibrary Loan Policies Directory. 6th ed. New York: Neal-Schuman, 1999.
8 American Library Association. Reference and Adult Services Division. Guidelines and Procedures for Telefacsimile and Electronic Delivery of Interlibrary Loan Requests. 1993.
9 Copyright Law of the United States of America Title 17 of the U.S. Code. http://www.loc.ogv/copyright/title17.
10 National Commission on New Technological Uses of Copyrighted Works. Guidelines for the Provisio of Subsection 108(g)(2). http://www.cni.org/docs/infopols/CONTU.html.
11 American Library Association. Reference and User Services Association. Interlibrary Loan Packaging and Wrapping Guidelines. 1997.
12 American Library Association. Association for Library Collections and Technical Services. Guidelines for Packaging and Shipping Microforms. 1989.
13 RLG, op cit.
14 Morris, op cit.
15 American Library Association. Association of College and Research Libraries. Ad Hoc Committee on the Interlibrary Loan of Rate and Unique Materials. Guidelines for the Loan of Rare and Unique Materials. 1993.
16 American Library Association. Guidelines for Interlibrary Loan of Audiovisual Formats. 1998. http://www.ala.org/vrt/illguide.html.
17 Wrapping and Packaging Guidelines, op cit.
18 Guidelines for Packaging and Shipping Microforms, op cit.